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Frequently Asked Questions
Good question. If you've made it this far, chances are that you dig SWH.
Purchasing directly from SWH allows you the option of having your books signed by the author. It also ensures that all of your money directly supports SWH – he doesn't have to split it with the giant tech overlords.
Buying directly from SWH shows that you care about him. Because of this, he usually shows that he cares about you too! It's not uncommon to discover additional surpreats in your box upon arrival.
With that said, sometimes buying from Amazon or Lulu is more convenient. They may offer better prices (not usually), faster shipping, and the warm security blanket that only the oligarchs can offer. You do you. We're just happy that you're reading the stories.
Yes! Make sure you tick the checkbox when adding the book to your shopping cart.
This is an excluse free option offered to those who purchase directly from swhammond.com. Yay! Do it up.
Basically, it's a much better user exerpience to purchase a Kindle version directly from Amazon. Likewise, it's a better experience to purchase your iPad version directly from Apple.
If you desparately need a PDF or digital version of a book and can't go through the mainstream channels, contact us. There's a good chance we can figure something out.
We offer free shipping on orders over $75!
Generally, we ship almost everything via USPS Priority Mail in flat-rate boxes. Most orders fit in the $10 box. Larger orders require bigger flat-rate boxes and are $20. Single book orders qualify for media mail and shipping is $5.
The exact shipping amount for your particular order will be calculated during checkout.
We do our best to protect your information and absolutely will never sell it.
We do not store, or even see, any credit card information. All of that is handled and processed by PayPal or Stripe. If there's a breach, it's because one of those companies failed you. With that said, each have a stellar track record as far as swhammond.com is concerned.
Obviously, we must store information such as your physical address and email address should you place an order – we have to know where to send the stuff.
All sales are final. You can read the full Return Policy here.
To be honest, we hate dealing with returns. Please use a major retailer with a robust return policy if you're uncertain about your purchase. There's just not enough time in the day.